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FAQs

Engage is a first-of-its-kind innovative, fun and trendy eSports and leisure games platform

It offers eSports players the chance to compete and win valuable prizes in tournaments based on skill. There are no chance winners.

Available on a paid subscription, users can select any package to opt-in, available on Daily, Weekly, Monthly, and one-time scheme.

They can access hundreds of premium and competitive games in a single and consolidated platform, earn and redeem those coins for tangible and digital gifts.

Engage tournaments operate on a sophisticated high-end engine that ensures fairness in matches and is designed to handle thousands of multiple registrations and match schedules.

No matter where you end up in a match, you’ll always win something. Because we believe:

Everyone is a winner on Engage.

To access Engage website, please visit www.engagewinner.com

1) How do I subscribe to Engage service?

To subscribe to Engage in the premium package, visit engagewinner.com/register and Choose one of the following packages:

  • Daily Pack for BDT 6.00 (+VAT+SD+SC) (Auto-Renewable)
  • Weekly Pack for BDT 20.00 (+VAT+SD+SC) (Auto-Renewable)
  • Monthly Pack for BDT 60.00 (+VAT+SD+SC) (Auto-Renewable)
  • On Demand Pack for BDT 30.00 (+VAT+SD+SC) (One Time payment), validity 10 days

After choosing one of the packages, you will then be redirected to another web page, where you will be asked to enter your mobile number and complete the necessary steps to complete your subscription.

2) What are the benefits I can get on Engage when I subscribe to one of the packages?

  1. Access to tournaments with Prizes that include Vouchers, Stickers and other type of prizes.
  2. Get access to leisure games.
  3. Earn Coins.
  4. Redeem coins for special prizes and Daraz Vouchers.
  5. Access to play premium games.
  6. Earn unique player prizes.
  7. Compete against thousands of users in live streamed AAA Esports tournaments

3) How do I Stop / Cancel my subscription?

Go to the “My Profile” page, and press “Settings”, at the bottom you will find the “Unsubscribe” button, clicking that button will unsubscribe you from the service.

4) Do I lose my coins if I stop my subscription?

You will not lose your coins when stopping your paid subscription, however please keep in mind that the earned coins are valid for a three (3) months period.  

a) What games does Engage have?

Engage has hundreds of games for you to play. There are:

  1. Leisure games for free users.
  2. Premium Games for paid subscribers.
  3. All users can play Competitive games.

Note: only subscribed users can compete in tournaments that offer prizes.

The reward tracks are connected to most major games available for all users, including but not limited to:

  1. Call of Duty Mobile
  2. FIFA22 Mobile
  3. Clash Royale

b) How do I register for a tournament?

Once you become a subscriber, you gain access to tournaments from the tournament selection page available on the home page or by selecting from the list provided within the profile section. You will be notified to the exact date and time to the tournament you have registered for.

c) When do I begin playing the tournament I registered for?

You will be sent a notification on Engage and a text message on your mobile number including the date and the details of the tournament.

d) How are results reported?

Every tournament game will have a Chief Moderator to oversee the results and other aspects related to ensure a fair tournament. The results will be posted on Engage. Refresh for the latest results.  

e) What happens if a player disconnects?

If the game allows for reconnection, then the tournament carries on if the reconnect occurs.

Otherwise, the player is disqualified. Engage is not responsible for any disconnection that occurs because of lack of Wi-Fi, data coverage or if a user decides to disconnect for whatever reason.

f) What are the tournament rules and code of conduct?

Tournament rules and code of conduct are published on the tournament page you join.

a) What are the prizes and rewards Engage offers?

There are a wide variety of prizes on offer (you can access them on the “Prizes” page). They include vouchers, and other valuable items.

b) How do I claim my rewards?

Cash prizes will directly be transferred through given channels, Account rewards and coins will be transferred through user accounts and physical rewards will be through reaching out to the user either by e-mail or phone number.

a) What are Engage Coins?

Engage coins are the coins that you earn by being active. You earn coins as specified below.

b) How do I Earn coins?

Coins can be won through a variety of ways:

  1. By joining Tournaments and competing against others
  2. Taking part in the prestige system, through entering tournaments.
  3. By inviting friends to join the app
  4. By logging in on daily basis
  5. On your birthday occasion! Happy Birthday!
  6. On other occasions and important events

c) How do I redeem coins?

Engage coins are used to redeem rewards from the engage platform by accessing the “Redeem” page.

d) Can I transfer my coins to another player?

Yes, you can transfer your coins to another user who is on your friends list, as long as you are an active user in one of Engage subscriptions.

a) How do I create an account?

  1. Login in (if you have already signed up). If not, please register by providing your Robi number and choose your preferred package.
  2. Complete your profile by filling your Username, Date of Birth and other requested information. You will earn coins upon completion of your profile.

b) Can I have more than one account?

Yes you can. Any Robi number can register but under only one account. Two numbers can register two accounts and so on.

c) Login problems.

Contact our Support Team on support@8zonegames.com describe the problem and we will help you sort it out.

d) How do I add friends to Engage?

There are several ways to invite friends to Engage and earn coins for every invite.

  1. Click on “Invite and Earn” on the homepage and select any of the following options:
  1. Select “Copy Link”, copy the link and send it to your contacts as a message on your preferred messaging service.
  2. Select any of the applications available to invite your friends directly on Social Media
  1. Click on "Share Engage" from your profile settings

Our team is always available to support you in case you have any problem with the service. Contact our Support Team on support@8zonegames.com, or by filling the Contact Support form details on www.engagewinner.com

PRIVACY POLICY

To be transparent with your users about what personal information you collect and what you do with it, you are required to publish a Privacy Policy agreement on your website or give in-app access to it.

Websites usually post a link to the complete Privacy Policy agreement from the footer of the website, whereas apps generally add the Privacy Policy to an "About" or "Legal" menu.

Another popular location for ecommerce store apps and websites is the checkout page, or account registration page if you don't have an ecommerce component but allow users to create accounts.

DISCLAIMER

All the information on this website is published in good faith and for general information purpose only.

MTN Engage does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (MTN Engage), is strictly at your own risk. MTN Engage will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone 'bad'.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their "Terms of Service" before engaging in any business or uploading any information.

TERMS & CONDITIONS

OVERVIEW – PLAY NICE

Engage Technologies, strives to provide a fair and equitable system for all our users. We endeavor to treat our clients as we would like to be treated and expect all our clients to treat each other with respect and honesty. If you attempt to cheat or break the rules, we will not only remove you from the system, but also ban you and prosecute to the full extend allowable at law, which may include civil actions & criminal charges.

IMPORTANT LEGAL NOTICE REGARDING TERMS OF USE OF ENGAGE

IMPORTANT! PLEASE CAREFULLY READ THESE TERMS OF USE BEFORE USING ENGAGE, AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS.

USER AGREEMENT

Engage owns and operates the Website that links to these Terms of Use. We are pleased to offer you access to our Website and the ability to participate in our online gaming contests of skill, other content, products, services, and promotions (collectively the “Services”) that we may provide from our Website, subject to these Terms of Use (the “Terms of Use”), our privacy policy (the “Privacy Policy”) and the Official Rules and Regulations for the applicable contests and promotions (the “Rules” or “Rules and Scoring,” and together with the Terms of Use and the Privacy Policy, the “Agreements”).

ENGAGE AND MORE

Engage is a first-of-its-kind innovative, fun and trendy eSports and leisure games platform.  

It offers eSports players the chance to compete and win valuable prizes in tournaments based on skill. 

There are no chance winners. 

Available on a paid subscription, users can select any package to opt-in and can upgrade anytime to unlock the many premium features available for them. 

They can access hundreds of premium and competitive games in a single and consolidated platform, earn and redeem those coins for tangible and digital gifts.

Engage tournaments operate on a sophisticated high-end engine that ensures fairness in matches and is designed to handle thousands of multiple registrations and match schedules. 

No matter where you end up in a match, you’ll always win something. Because we believe:

Everyone is a winner on Engage. 

 

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